Customer Service is #1
It is an often used phrase where results do not always live up to expectations. Our goal is to under-promise and over-deliver. We live on referrals and take pride in the personal relationships we develop with our clientele.
Let's face it, fixing someone's shoe, purse or glove is a personal connection and we strive to exceed expectations with every person we serve.
Offer a Full Line of Services
Being in the shoe repair business doesn't mean we just repair shoes. In reality we are leather workers who happen to repair shoes...and purses and belts and gloves and...well, you get the picture.
We've also had lots of request for repairs, updates, alterations, sizing and more of many different items. Check out this list to see the most common services we offer. If it's not on the list, call or email us to see if we can accommodate your need.
Have a Great Team
Let's face it...a business is only as good as the people that own and operate it. Not only the owners, but the people who interact with customers on a day-to-day business. HSR's goal is that every interaction, whether with the owner or any staff member, is a positive one!
Todd Sytsma
Founder and Chief Repairman
Todd loves working hard, serving others and rooting for his favored "M".
Next Steps...
Give us a call or stop by our store and we would love to be able to serve you.
